quality assurance
DHC Quality Assurance
At DHC, the safety of our products is paramount.
The core goal of DHC’s product development, production,
and sales is
to spread happiness to everyone.
- DHC’s quality
assurance - Quality assurance
organization - Focal points
in cosmetics - Focal points
in supplement - After-sales
service
Basic Quality Assurance Policy
Basic Quality Assurance Policy
“To deliver satisfying products that customers trust, we rigorously comply with all applicable laws and regulations and act to ensure quality across all processes, from product planning to development, production, sales, and after-sales service.”
In keeping with this Basic Quality Assurance Policy, we ensure quality in every activity by formulating operational
rules for each process based on product requirements, rigorously adhering to these rules, and verifying that all such activities are performed properly. Only through this procedure can we guarantee products of the highest quality to our customers.
Taking action to achieve reliable quality assurance across all processes
Quality assurance is our highest priority. It underpins all our activities and is central to our aim of supporting beauty and good health in everyday life. Beyond product safety, it is quality assurance that embodies our corporate philosophy by ensuring satisfaction with our products and delivering an experience that exceeds expectations.
In pursuit of this vision, our quality assurance section stands fully independent from all other sections. Its meticulous and objective oversight safeguards quality across all processes, ranging from product planning and development to production, sales, and after-sales service.
Manufacturing is a process of multiplication rather than addition. An error in any process can result in a value of zero. We are therefore focused on making products that customers can use every day with peace of mind through consistent quality assurance activities across all processes.
