Providing today’s customers with a full range of ordering methods
DHC gives its customers a full range of ordering options, each suited to specific needs and lifestyles. These include toll-free telephone ordering with operator assistance, toll-free automated telephone ordering, and ordering by fax. In addition, the DHC Online Store accepts internet orders and provides extensive information on every aspect of DHC’s products and services, including information on current promotions. DHC Online Store has proven popular with an ever-growing number of users.
An expanding network of directly managed stores across Japan where customers can view, sample, and purchase DHC products
DHC’s directly managed stores meet the needs of customers who want to try out products before buying. These stores provide the attentive service that only directly managed stores can deliver, with specialist advisors on hand to address concerns and questions about beauty and health. In its stores, DHC strives to create an atmosphere that feels comfortable and familiar to both first-time customers and long-time fans.
DHC has continued to expand its network of directly managed stores since opening its first in 2003, creating an increasingly familiar real-world presence for a company whose mission is to support health and beauty.
O3Drug Stores, Major Supermarkets, Convenience Stores, etc.
Products sold in more than 29,794 stores across Japan
Catering to customers’ individual lifestyles, DHC sells products in various stores, including drug stores, major supermarkets, and convenience stores, as well as at directly managed DHC Stores. DHC has earned a strong reputation for its skincare, makeup, men’s skincare, health foods, and other products while focusing on developing new products suited to each sales channel.