DHC commitment

Sustainability

DHC is committed to advancing well-being through beauty and healthcare
products, meanwhile honoring our commitments to society.

Our mission is to enhance health and happiness. Together with our
stakeholders, we aim to build a healthy, sustainable, and secure future.

For a Sustainable Planet

Introduced below are some of DHC’s practical sustainability initiatives, including measures taken during product shipment and eco-friendly warehouse automation.

Shifting to Paper Packaging Materials in Mail-Order Deliveries

DHC has replaced conventional plastic packaging materials used to protect products shipped in cardboard boxes to mail-order customers with FSC-certified* paper materials.
This has resulted in an equivalent annual reduction of 16.96 t in CO2 emissions. It has also helped make work more efficient by securing package contents and enabling easy adjustments to fit product shapes.

* Forest Stewardship Council International certification ensures sustainable forestry use and management.

New Delivery Boxes

DHC has replaced the boxes used to deliver products to mail-order customers with new, FSC-certified* boxes. In addition to reducing the number of box types from 14 to 8, we’ve adopted a simplified box design that eliminates the previous blue and white stripes.
This has contributed to an annual reduction of 79.32 t in CO2 emissions. It has also helped make work more efficient, as the new design enables easy, one-touch assembly and disassembly.

* Forest Stewardship Council International certification ensures sustainable forestry use and management.

Introduction of Returnable Boxes for Product Delivery to DHC Stores

DHC directly manages 95 DHC Stores*1 across Japan. In August 2024, we stopped delivering products in cardboard boxes and now use returnable Eco Biz Boxes.
A returnable box can be reused 200 times, reducing annual CO2 emissions by 33.68 t while eliminating the labor related to waste disposal. Reuse of the 2,000 newly adopted returnable boxes is projected to reduce total emissions by 160 t*2 over about five years*3.

*1 As of July 2024

*2 160.32 t (33.68 t annual CO2 emissions reduction × 4.76 years)

*3 4.76 years; all 2,000 returnable boxes can be used 400,000 times in total; this figure is equivalent to 4.76 years of using cardboard boxes to deliver products to DHC Stores (84,000 boxes).

Eco-Friendly Warehouse Automation through Adoption of AutoStore Technology at Our Logistics Center

DHC’s logistics center (Kawasaki Center) has adopted the AutoStore robotic warehouse automation system. Full-fledged operation of AutoStore began in August 2023.
The AutoStore design employs a robot that crisscrosses above a horizontal and vertical grid of aluminum rails containing special cargo containers, thereby removing individual containers as needed. This enables high-density, space-saving storage of over 410,000 items in 11,000 product types in DHC’s mail-order inventory. In this way, AutoStore reduces the floor area needed for product storage to about one-fifth the previous space, while also raising efficiency since operators can complete product picking and restocking without having to walk around the warehouse. This makes it possible to realize a more comfortable working environment. In addition, each highly efficient battery-powered robot only consumes about 100 watts per hour.