DHC Direct Management Store Shinjuku Marui MAIN BUILDING

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Where we are

Shinjuku Marui Main Building B1F
3-30-13, Shinjuku, Shinjuku-ku,
Tokyo 160-0022
1-minute walk from Metro Shinjuku-sanchome Station
4-minute walk from JR Shinjuku Station
Open every day except when Shinjuku Marui Main Building is closed.


We speak
*English and Chinese can be interpreted at the reception of Shinjuku Marui Main Building.
We accept
Visa, Mastercard, JCB, AMEX, Diners, UnionPay

Shinjuku Marui Main Building
B1F map

Getting to the Tax Refund Counter

Make a left turn out of the DHC store and take the escalator to the 1st floor, then turn left.

Tax guidelines

After paying for your purchase at the DHC cash register, we will wrap the products in a sealed bag. Please come to the 1F Tax Refund Counter and get your tax refunded. (Attach the purchase record to your passport).
Bring your passport and credit card (name on card must be the same as name on passport), purchased products in a sealed bag and tax-free guidance document.
*When discounts are applicable by using international credit cards, tax refund is calculated on the final amount paid after the discount.

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day in Shinjuku Marui Main Building. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • Marui is located in the shopping area of Shinjuku. Easy to access from Metro Shinjuku-sanchome Station and JR Shinjuku Station, both connected via an underground walkway, without using umbrella on a rainy day.
  • Marui is also connected to Busta Shinjuku (Shinjuku Expressway Bus Terminal) via an underground walkway. Easily accessible to Haneda and Narita Airports, and other regions of Japan by bus.
  • English- and Chinese-speaking staff can help you at the Information Counter of Shinjuku Marui Main Building.
  • UnionPay card occasionally holds promotions. By purchasing more than 16,000 JPY (tax included) using UnionPay card at Marui Kinshicho, you will get 500 JPY refund. At DHC stores, UnionPay card's regular discount of 5% is additionally applicable. (*Tax-refund is calculated on the amount paid at DHC store + 500 JPY.)
  • By using Union Pay card, CTCB (Chinatrust Commercial Bank) card, International JCB card, up to 10% off discount is applicable immediately at DHC cash register. (*Tax-refund is calculated on the amount paid at DHC store.)

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