DHC Direct Management StoreShinjuku MaruiMAIN BUILDING

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Where we are

Shinjuku Marui Main Building B1F
3-30-13, Shinjuku, Shinjuku-ku,
Tokyo 160-0022
1-minute walk from metro "Shinjuku-sanchome" Station
4-minute walk from JR "Shinjuku" Station
Mon.-Sat. 11:00 - 21:00
Sun. & Holiday 11:00 - 20:30

Open every day
except when Shinjuku Marui Main Building is closed. 


We speak:
*English and Chinese can be interpreted at the reception of Shinjuku Marui Main Building.
We accept:
Visa, Master, JCB, AMEX, Diners, UnionPay

Shinjuku Marui Main Building
B1F map

Getting to the Tax
refund counter

Go straight to the left from DHC store and take the escalator to the 1st floor. Turn left.

tax guidelines

After paying for your purchase at the DHC cash register, we will wrap the products in a sealed bag. Please come to the 1F tax-free counter and get your tax refunded. (Attach the purchase record to your passport).
Bring your passport and credit card (name on card must be the same as name on passport), purchased products in a sealed bag and tax-free guidance document.

*When discounts are applicable by using international credit cards, tax refund is calculated on the final amount paid after the disctount.

Tax exemption rules:
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT8%) on the same day in Shinjuku Marui Main Building. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables", such as cosmetics, food, beverages, liquor, medicines and tobacco.)
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

about the store

  • Marui is located in the shopping area of Shinjuku. Easy to access from metro "Shinjuku-sanchome" station and JR "Shinjuku" station, both connected via an underground walkway, without using umbrella on a rainy day.
  • Marui is also connected to Busta Shinjuku (Shinjuku Expressway Bus Terminal) via an underground walkway. Easily accessible to Haneda and Narita Airports, and other regions of Japan by bus.
  • English and Chinese-speaking staff can help you at the Information counter of Shinjuku Marui Main Building.
  • Union Pay card campagin is irregulary held. By purchasing more than 16,000 JPY (tax included) using Union Pay card at Shinjuku Marui Main Building, you will get 500JPY refund. At DHC store, Union Pay card's regular discount of 5% off is additionally applicable.
    (*Tax-refund is calculated on the amount paid at DHC store + 500JPY.)
  • By using Union Pay card, CTCB (Chinatrust Commercial Bank) card, International JCB card, upto 10% off discount is applicable immediately at DHC cash register.
    (*Tax-refund is calculated on the amount paid at DHC store.)

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