DHC Direct Management Store Sendai CLIS ROAD

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Where we are

2-4-7, Chuo, Aoba-ku, Sendai-shi,
Miyagi 980-0021
4-minute walk from Sendai Subway Namboku Line Hirose-Dori Station
4-minute walk from JR Aoba-Dori Station
12-minute walk from JR Sendai Station
Store: 10:00-20:00
Tax Refund Counter at Fujisaki Main Building: 10:00-19:00
Open every day except January 1st.

*Click "Language" to translate

We speak
DHC Store:
Japanese, English and Chinese (depending on the day)
*60 languages (via electronic translator)

Tax Refund Counter (Fujisaki Main Building):
English, Chinese, Korean, Thai, Spanish, Russian and Portuguese (via electronic translator)
We accept
Visa, Mastercard, JCB, AMEX, Diners, UnionPay

Area map of Downtown Sendai

Getting to the Tax Refund Counter

The Tax Refund Counter is on the 1st floor of the Fujisaki Main Building. Turn right out of the DHC store, cross Higashi-Nibancho-Dori Avenue and enter the next shopping street. As you walk along, you will see the FUJISAKI DEPT STORE building on your left. Enter the building and follow the directions to the Tax Refund Counter.

Tax guidelines

After paying for your purchase at the DHC cash register, we will wrap the products in a sealed bag. Please come to the 1F Tax Refund Counter at Fujisaki Main Building and get your tax refunded. (Attach the purchase record to your passport).
Bring your passport and credit card (name on card must be the same as name on passport), purchased products in a sealed bag, receipt and tax-free guidance document.
*When discount is applied by using international credit cards, tax refund is calculated on the final amount after discount.

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day at the stores listed on "https://www.taxfree-sendai.com/". ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • 10-minute walk from JR Sendai Station. Easy to access.
  • The Tax Refund Counter is in the Fujisaki Main Building, just a 3-minute walk from the DHC store.
  • 60 languages can be interpreted at the DHC store via electronic translator.

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