DHC Direct Management Store Okinawa PARCO CITY

couponclick here >

Where we are

SAN-A Urasoe West Coast
3-1-1, Irijima, Urasoe-shi,
Okinawa 901-2123
15 minutes from Naha Airport or 20 minutes from Nishihara Interchange
Open every day except when SAN-A Urasoe West Coast PARCO CITY is closed.


We speak
*English (every day) and Chinese and Korean (depending on the day) can be interpreted at the tax refund counter.
We accept
Visa, JCB, Diners, Discover, Alipay, WeChatPay

SAN-A Urasoe West Coast

Tax guidelines

After paying for your purchase at the DHC cash register, we will wrap the product in a sealed bag.
Please come to the 1F Tax Refund Counter on the day of purchase within the business hour of the counter (10:00-21:30) and get your tax refunded. (Attach the purchase record to your passport).
Bring your passport and credit card (name on card must be the same as name on passport), purchased products in a sealed bag, receipt and tax-free guidance document.

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day in SAN-A Urasoe West Coast PARCO CITY. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • English-, Chinese- and Korean-speaking staff can help you at the Tax Refund Counter for interpretation (depending on the day).
  • Brochures in foreign languages (English, Chinese, Korean, Thai and Vietnamese) are available.
  • Payment by Alipay and WeChatPay are accepted.
  • Free parking lots are available. (Capacity for 4,000 car parking spaces. 2,400 are under the roof for your convenience.)

recommended products

view all cosmetics > view all supplements >