DHC Direct Management Store Osaka Namba Parks

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Where we are

ADDRESS:
Namba Parks 5F
2-10-70, Nanbanaka, Naniwa-ku,
Osaka-shi, Osaka 556-0011
ACCESS:
BY TRAIN:
Direct connection from Nankai Railway Namba Station Central & South exits
3-minute walk from Metro Midosuji Line Namba Station
8-minute walk from Metro Sennichimae Line Namba Station
12-minute walk from Metro Yotsubashi Line Namba Station
HOURS:
11:00-21:00
Open every day except when Namba Parks is closed.
(*Closed January 1; closed the 3rd or 4th Wednesday of both February and August.)
TELEPHONE:
+81(0)6-6646-0336

http://www.nambaparks.com.e.uq.hp.transer.com/access/train.html

We speak
Japanese, English and Chinese (depending on the day).
*English and Chinese (every day) and Korean (depending on the day) can be interpreted at the reception of Osaka Namba Parks.
We accept
Visa, Mastercard, JCB, AMEX, Diners, UnionPay, Alipay, WeChatPay

Namba Parks 5F map

Getting to the Tax Refund Counter

Make a right turn out of the DHC store and take the escalator to the 7th floor. The tax refund counter is just after Studio Alice (photo studio) and Parks Hall on your left.

Tax guidelines

After paying for your purchase at the DHC cash register, please come to the 7F Tax Refund Counter to get your tax refunded. (Attach the purchase record to your passport, and get your purchased products wrapped.)
Bring your passport and credit card (name on card must be the same as name on passport), purchased products and receipt.
*A corporate credit card cannot be used for tax refund.

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day in Namba Parks. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
    *Tax refund for products purchased at Namba CITY must be registered at Namba CITY's tax refund counter.
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • Only 1-minute walk from the DHC store (5th floor) to the Tax Refund Counter (7th floor).
  • Namba Parks shopping center is directly connected to Nankai Railway Namba Station. Easily accessible from Kansai International Airport Station to Namba Station; only 34-minute ride by direct train!

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