DHC Direct Management Store Osaka Namba Marui

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Where we are

Namba Marui B1F
3-8-9, Nanba, Chuo-ku,
Osaka-shi, Osaka 542-0076
1-minute walk from Metro Midosuji Line Namba Station
3-minute walk from Metro Yotsubashi Line/Sennichimae Line, Kintetsu/Nankai Railway Namba Station
Open every day except when Namba Marui is closed.


We speak
We accept
Visa, Mastercard, JCB, AMEX, Diners, Discover, UnionPay, Alipay, WeChatPay, EasyCard,
CTBC Bank Card, LOTTE Card, Central The1 Card, UOB (Vietnam, Bangkok)

Namba Marui B1F map

Tax guidelines

After paying for your purchase at the DHC cash register, we will wrap the product in a sealed bag. Please come to the B1F Tax Refund Counter and get your tax refunded. (Attach the purchase record to your passport.)
Bring your passport and credit card (name on card must be the same as name on passport), purchased products in a sealed bag, receipt and tax-free guidance document.
*When discounts are applicable by using international credit cards, tax refund is calculated on the final amount paid after the discount.

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day in Namba Marui. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
    *Some stores in Namba Marui do not accept tax refund.
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • Easily accessible by public transportation: Metro, Kintetsu Hanshin and Namba Line, Nankai Line (Main Line and Koyasan Line).

  • By using UnionPay card and CTBC (Chinatrust Commercial Bank) card, International JCB card, discount is applicable up to 10% off, immediately at DHC cash register. (*Tax-refund is calculated on the amount paid at DHC store).

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