DHC Direct Management Store Daimaru Shinsaibashi

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Where we are

Daimaru Shinsaibashi
Honkan Main Building 7F,
1-7-1, Shinsaibashisuji, Chuo-ku,
Osaka-shi, Osaka 542-8501
Direct connection from Midosuji Line
Shinsaibashi Station (Exit 4)
Open every day except when Daimaru Shinsaibashi is closed.


We speak
*English can be interpreted by Daimaru Shinsaibashi staff (depending on the day).
We accept
Visa, Mastercard, JCB, AMEX, Diners, UnionPay, Alipay, WeChatPay

Daimaru Shinsaibashi
Honkan Main Building 7F map

Getting to the Tax Refund Counter

Take the escalator up to the 9th floor.
The Tax Refund Counter is in the Foreign Customer Lounge behind JTB.

Tax guidelines

After paying for your purchase at the DHC cash register, please come to the Honkan Main Building 9F Tax Refund Counter and get your tax refunded. (Attach the purchase record to your passport, and get your purchased products wrapped.)
Bring your passport and credit card (name on card must be the same as name on passport).

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day in Daimaru Shinsaibashi. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • English-speaking staff can help you (depending on the day).
  • We can connect you to an interpreter for your convenience.
  • We offer various free services, such as trials of popular skincare items, makeup touchup and gift wrapping.
  • Daimaru Shinsaibashi is directly connected to Metro Midosuji Line's Shinsaibashi Station via an underground walkway. Easy to access from Namba and Umeda areas.

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