DHC Direct Management Store AEON MALL Urawamisono

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Where we are

AEON MALL Urawamisono 1F
5-50-1, Misono, Midori-ku, Saitama-shi,
Saitama 336-8760
1-minute walk from Saitama Railway Urawa-misono Station
10:00 - 21:00
10:00-22:00 (Tax Refund Counter)
Open every day except when AEON MALL Urawamisono is closed.


We speak
Japanese, English, Chinese and Korean (depending on the day).
We accept
Visa, Mastercard, JCB, AMEX, Diners, UC, UnionPay, DC, MUFG, NICOS

AEON MALL Urawamisono 1F map

Tax guidelines

After paying for your purchase at the DHC cash register, we will wrap the products in a sealed bag. Please come to the 1F Tax Refund Counter and get your tax refunded. (Attach the purchase record to your passport).
Bring your passport and credit card (name on card must be the same as name on passport), purchased products in a sealed bag, receipt and tax-free guidance document.
*When discount is applied by using international credit cards, tax refund is calculated on the final amount after discount.

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day in AEON MALL Urawamisono. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • DHC store is located in the AEON MALL nearby the Urawa-misono Station. You can find us easily near the food section.

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