DHC Direct Management Store AEON MALL Okinawa Rycom

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Where we are

AEON MALL Okinawa Rycom 3F
1, Rycom, Kitanakagusuku-son, Nakagami-gun,
Okinawa 901-2306
Take the public bus via Naha Bus Terminal from Naha Airport,
5-minute walk from Higairibaru bus stop

10 minutes from Okinawa Expressway Kitanakagusu Interchange or Okinawa Minami Interchange
Open every day except when AEON MALL Okinawa Rycom is closed.


We speak
We accept
Visa, Mastercard, JCB, AMEX, Diners, UnionPay, Alipay, WeChatPay

AEON MALL Okinawa Rycom
Main Building 3F map

Getting to the Tax Refund Counter

Make a left turn out of the DHC store and take the elevator in front of JINS to the 1st-floor Rycom Aquarium. Go outside the building to your right toward the Grand Square. Turn right immediately when you are outside. Take the hall between Freshness Burger and Kitanakagusu Kitapo, then turn left. Look for the Information counter ("?" sign).

Tax guidelines

After paying for your purchase at the DHC cash register, please come to the 1F Tax Refund Counter outside the building and get your tax refunded. (Attach the purchase record to your passport, and get your purchased products wrapped.)
Bring your passport and credit card (name on card must be the same as name on passport), purchased products and tax-free guidance document.

Tax exemption rules
  • Spend more than 5,000 JPY up to 500,000 JPY (excluding the VAT) for consumables (cosmetics, food, beverages, liquor, medicines and tobacco) on the same day in AEON MALL Okinawa Rycom. ("General goods" such as electronic products, leather products, jewelry, clothes and art can be added. *Must be wrapped in special sealed bag and follow the same conditions as "consumables".)
  • Only temporary visitors who do not reside in Japan and have been staying in Japan no more than 6 months can receive the refund.
  • Please do not remove or lose the exemption seal attached to your passport until you go through Japanese customs at the airport. Products for which you get a tax refund cannot be used in Japan and must be taken out of Japan within 30 days of purchase. If the product package is opened, you may be required to pay tax at the airport.

About the store

  • 1 hour from Naha Airport by direct bus.
    *Get a free bus ticket by purchasing more than 5,000 JPY (tax included) at AEON MALL Okinawa Rycom.
  • Brochures in foreign languages are available.

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